Currently, I ship within the UK. Unfortunately, I’m unable to offer international shipping at this time, but I hope to expand soon—stay tuned!

Orders are processed within 1–3 business days. Delivery typically takes 3–5 working days via Royal Mail. First Class delivery is available for an additional charge if you’d like your order sooner.

Absolutely! I love working on custom orders, whether it’s personalised cards, stickers, or other creations. Feel free to reach out with your ideas, and I’ll do my best to bring them to life.

Since most of my items are handmade or personalised, I currently do not accept returns or exchanges unless the item arrives damaged or defective. However, if there’s an issue, please contact me within 7 days of receiving your order, and I’ll be happy to help.

Oh no! I take extra care to pack everything securely, but if your item arrives damaged, please send me a photo within 7 days of delivery. I’ll work with you to resolve the issue quickly.

Clay items like earrings, pins, and magnets should be handled gently. Avoid exposure to water, perfumes, or chemicals, and store them in a dry place.

Yes, I can accommodate bulk orders for special events or occasions! Please contact me directly to discuss details, pricing, and timelines.

Yes! Every order comes with a cute freebie sticker as a thank-you for your support.

Follow me on Instagram @hollyfiish to keep up with my latest creations, shop updates, and exclusive deals.